Clinic Coordinator - UCSF Bixby Center for Global Reproductive Health

Clinic Coordinator
Req Number	42140BR
Job Title	Clinic Coordinator
Job Code and Payroll Title	7245 Analyst I-Supervisor
Location	625 Potrero Avenue
Department Name	Obstetrics, Gynecology, & Reproductive Sciences
Work Days	Monday - Friday, with some weekends and evenings
Shift	Days
Shift Length	8 Hours
Job Summary	OBSTETRICS, GYNECOLOGY, AND REPRODUCTIVE SCIENCES The mission of the Obstetrics, Gynecology, & Reproductive Sciences (OB/GYN & RS) is to promote health and prevent disease in women. We accomplish this by supporting the programmatic initiatives of our faculty and staff in the areas of patient care, education, and research. We are committed to providing quality health care services to all women; educating health care providers and investigators; and conducting research to advance knowledge in our field. JOB OVERVIEW New Generation Health Center (NGHC) provides high-risk adolescents and young adults an array of family planning and reproductive health services. The Clinic Coordinator directly reports to the Center Manager and is responsible for overseeing daily clinic workflow and coordination. Maintaining optimal patient flow is an essential element of NGHC standards of care and best practices for optimal clinic operations. The individual will conduct a range of clinic coordination activities including hiring, training, and assigning work, coordinating health education staff and provider scheduling and daily duties, overseeing Electronic Medical Records (EMR) and Electronic Practice Management (EPM), and identifying and implementing ways to maximize the clinic’s efficiency and the patient experience. The position is responsible for triaging patients, providing support to clinicians as needed, conducting patient follow-up regarding lab results, overseeing inventory, and reviewing patient charts to ensure proper charting and billing has been completed. The Clinic Coordinator will provide direction and delegate tasks to medical support staff who conduct a diversity of clinic responsibilities including counseling, front desk, and laboratory. By coordinating the medical support staff and working with clinicians, the Clinic Coordinator is to ensure the delivery of high quality clinical care in an efficient manner. Importantly, New Generation Health Center is a training and research site, in additional to a clinical care site, thus the position requires a flexible individual, who is able to multi-task, is an excellent problem solver, and has a broad range of interests. The objectives of this position are: To provide excellent experiences for patients, trainees, staff, and researchers To create an environment where staff are able to be organized and function well To excel in UCSF’s mission of training, research, and clinical care To maximize efficiency and decrease waste To lead the clinic in ways that instill confidence, maintain good morale, and institute evidence-based policies and effective procedures ABOUT UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.
Required Qualifications	BA/BS in health related discipline and three years of experience in health care field; or an equivalent combination of education and experience Experience using electronic health records (EMR) and practice management (EPM) system Experience working in a medical setting and problem solving medical practice flow issues Excellent written and verbal communication skills. Proficient in computer software such as Excel, Word, Outlook Knowledge of reproductive health issues and dedication to reproductive rights Past experience overseeing staff scheduling and coordinating staff duties Experience overseeing inventory and clinical practice logs Experience performing front desk and medical assisting duties in busy clinic setting Experience providing reproductive health counseling Experience coordinating and supervising diverse staff Able to work in a fast-paced environment Strong interpersonal and team leadership skills Ability to multi-task and prioritize Ability to work as part of a team & independently Flexible schedule. Ability to travel occasionally to attend trainings, conferences, and business meetings Note: Fingerprinting and background check required.
Preferred Qualifications	Experience with Nextgen software Past experience managing clinic operations Familiar with community resources for adolescents and young adults. Experience providing referralsBilingual (Spanish/English) Experience working with high-risk urban youth and young adults State Phlebotomy certified or willing to under-go training in order to become licensed Previous supervisory experience
License/Certification	N/A
Position Type	Full Time
Percentage	100%